Who we are
Our website address is: https://bamboovillageuganda.com.
What personal data we collect, where this is stored and why we collect it
This website is hosted on the servers of SiteGround. More about how SiteGround uses and stores your data can be found here.
When you place an order on our website, we collect all data necessary to process and deliver your order and to communicate with you about your order. This includes, but is not exclusive to your name, address, phone number and e-mail address.
Payments made on this website are processed by Mollie. More about how Mollie uses and stores your data can be found here.
If you leave a comment on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
We use Contact Form 7 to generate contact forms.
We use MailChimp to send newsletters. If you are subscribed to our newsletter, each time you receive an e-mail, you will have the opportunity to unsubscribe. More about how MailChimp processes your data can be found here.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites such as YouTube behaves in the exact same way as if the visitor has visited the other website.
This website uses Google Analytics to analyze visitors behavior and to improve the user experience. More about how Google uses and stores your data can be found here.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Order data is stored as long as needed. You may make a request to delete your personal data related to an order. Any data that is not needed for administrative reasons by law, will be deleted by us. Contact us here in case you wish to delete personal data.
For users that register on our website (if any), we also store the personal information they provide in their user profile.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Contact us here for more information or to file a request.
How we protect your data
Bamboo Village Uganda uses an SSL certificate provided by the web hosting SiteGround to protect your data. We also use enhanced security measures to prevent our website from being accessed by unwanted users, by techniques such as blacklisting, blocking and daily security reports. All users that have access to your data are required to use strong passwords and to regularly update their passwords.
What data breach procedures we have in place
In the case that there is a (suspected) data leakage, Bamboo Village Uganda will inform all possible parties involved within 72 hours after the discovery of the data leakage.
Last update: November 23rd, 2018.